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Competing on Service in a Price-Sensitive Market

Too often funeral providers find themselves stuck in conversations about price without a clear strategy for how to redirect the focus back to creating a meaningful memorial experience.

This presentation dives into the psychology behind price-driven decisions. Get insights on how to:

  • Leverage your expertise and empathy to educate families on the value of services.
  • Keep the focus on service rather than cost.
  • Navigate conversations about price with a few simple tools.

Leave with actionable insights and elevate conversations, so they focus on care, meaning and value.